Four systems, unified into one
Our work · Healthcare

Four systems, unified into one platform.

Otolaryngology Associates, an Indianapolis-area ENT (ear, nose, and throat) specialty practice, was spending hundreds of hours a year moving between separate systems for referrals, scheduling, transcription, and records. We built the Transcription Cube, a custom platform that pulled all of it into one, and we built and supported it for roughly a decade.

Referrals, scheduling, transcription, and records in one platformThe Transcription Cube, custom-built for an Indianapolis ENT practiceBuilt and supported for roughly a decade
01 The problem

Four systems, and hundreds of hours lost between them.

Otolaryngology Associates ran its practice across four separate systems: physician referral management, scheduling, transcription, and electronic medical records. Each did its own job, and none of them talked to the others. The team spent hundreds of hours a year just moving between them, and every new hire faced the same steep learning curve.

A practice can't scale like that. OA needed the four systems to behave like one, with a single place to work that fit how an ENT specialty practice actually runs, and that sat tightly against the patient records they already kept.

When four systems each hold part of the picture, the staff become the integration. The point of the Transcription Cube was to give that time back to patient care.

02 What we built

The Transcription Cube: four systems, one platform.

A custom platform that integrated referrals, scheduling, transcription, and records into one, hosted inside the practice's network and wired into its existing patient data, on .NET, SQL Server, and Azure.

Patient portal

Demographics, scheduling, login

A patient portal for demographics, scheduling, and secure login, giving patients one front door to the practice.

Records integration

In sync, on demand

On-demand demographics sync with the practice's medical-records database, so the platform and the chart always agree.

Clinical reporting

History & Physical, as PDFs

History and Physical (H&P) clinical report generation, produced as PDF documents ready for the record.

Billing

Appointments, pricing, and CPT codes

A billing module with appointment- and encounter-linked records, pricing, and CPT-code management.

Credentials

Physician credentials and signatures

Physician credential and signature management, kept current and applied where clinical documents need them.

Documents out

Fax integration and exports

A fax-server integration to send clinical documents as PDFs, plus CSV exports and reporting for the numbers staff need.

03 Under the hood

Proven technology, chosen on purpose.

Almost everything we ship runs on the same modern Microsoft stack: proven, supported, and easy to hire for years from now. Cutting edge but never bleeding edge.

.NETSQL ServerMicrosoft Azure

Hosted inside the practice's own network over VPN, the Transcription Cube synced patient demographics on demand from the practice's medical-records database and sent clinical documents out through a fax-server integration.

04 The long run

One platform in place of four, for a decade.

Before the Transcription Cube, the practice ran on four separate systems and lost hundreds of hours a year moving between them. We pulled referrals, scheduling, transcription, and records into one custom platform: a patient portal, clinical report generation, appointment-linked billing with CPT-code management, physician credential and signature handling, and encounter management, all wired into the practice's own patient data. We built and supported it for roughly a decade.

A decade
built and supported
A decade
building and supporting the practice's platform
4 systems
referrals, scheduling, transcription, and records, unified into one
H&P to PDF
clinical History & Physical reports generated as documents
CPT codes
appointment-linked billing with pricing and code management
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