The data platform behind the mentoring
Our work · Nonprofits & Mentoring

The data platform behind The Big App.

Big Brothers Big Sisters of Central Indiana matches kids with mentors, and the work runs on the data each match creates. Crafted built The Big App that mentors use; we built the admin and data-management platform behind it, and wired it into the organization's Salesforce so match data lives in one place. We've been their software partner since 2015.

The admin and data platform behind The Big AppIntegrated with the organization's Salesforce (MatchForce)A software partnership since 2015, still going
01 The problem

A mentoring match creates data all its own.

Big Brothers Big Sisters of Central Indiana pairs young people with adult mentors and supports each relationship over time. Every match generates content, activities, and progress data, and staff need all of it in a form they can actually manage and act on.

Crafted built the app mentors carry, The Big App. What that app needed behind it was an admin platform where staff manage content and activities and work the match data, connected to the organization's Salesforce so match records stay one source of truth. They needed that platform shaped around how they run mentoring, and a partner to own it for the long haul.

A mentoring program lives or dies on what staff can see and do with its data. That admin layer behind the app is exactly the part we were built to get right.

02 What we built

The admin platform behind the app.

We built the data-management platform The Big App runs on: where staff manage what mentors see, and where the data each match produces becomes something the organization can use.

Content

Managed by staff

The activities and content mentors use with their matches, managed from one admin so staff control what the app puts in front of them.

Match data

Activity and progress

Match profiles and the activity and progress data each relationship generates, tracked so staff can see how mentoring is going.

Salesforce

Wired into MatchForce

Integrated with the organization's Salesforce, the MatchForce match system, so match records stay one source of truth across their tools.

Staff view

A dashboard for the program

A custom dashboard where staff monitor the program and pull the data they need to make decisions, without waiting on a developer.

03 Under the hood

Proven technology, chosen on purpose.

Almost everything we ship runs on the same modern Microsoft stack: proven, supported, and easy to hire for years from now. Cutting edge but never bleeding edge.

.NETC#SQL Server

The mentor-facing mobile app was built by Crafted. Our scope is the admin and data-management platform behind it, and its integration with the organization's Salesforce.

04 The long run

A software partner since 2015.

Mentoring is a long-term commitment, and so is the software that runs it. We've been the team behind the admin platform since 2015, keeping content, activity, and match data manageable for the staff who run the program day to day.

since 2015
the software partner behind the platform
Since 2015
a software partnership still running today
1 platform
content, activity, and match data in one admin
Salesforce
integrated with the org's MatchForce match system
The Big App
the mentor-facing app our platform runs behind
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