What the work keeps teaching us
Insights

Notes from the long run.

Essays and field notes from a team that's been building and running custom software since 1993. What we've learned about requirements, AI, legacy systems, and keeping software alive for years.

The latest
Innovation

When Is Custom Software Actually Worth It?

Off-the-shelf, low-code, or a custom build? A straight-talking framework to help you make the call before you spend a dollar.

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Hannah Jordan Marketing Manager October 6, 2026 5 min read
Innovation

AI Is Only as Good as the People Behind It

Every software firm has an AI story now. The difference is who's checking the AI's work, and whether they know what wrong looks like.

Hannah Jordan · October 2, 2026
Innovation

Cleaning up your data is the easy part

Auditing your data before you buy an AI tool is the easy part. Keeping it clean is the half that decides whether any of it survives the year.

Drew Linn · September 29, 2026
The Pulse

Still Tinkering After Nineteen Years

Employee spotlight: Scott Stevens has been the developer behind BMWC's TOPS since 2013. What's changed since he started, what hasn't, and the IBM PC that began it all.

Hannah Jordan · September 28, 2026
Innovation

Why we built an operating system for our AI

Point a capable model at a messy business and it hands you confident nonsense. Here's the foundation we built first, and the rules it runs on.

Hannah Jordan · September 24, 2026
Community

A Night on the Field Against Hunger

Highlights from Gleaners' Huddle Against Hunger at Lucas Oil Stadium, and why we've shown up all three years.

Hannah Jordan · September 18, 2026
Innovation

The two steps before you buy an AI tool

Ninety-five percent of enterprise AI pilots don't move profit. The reason shows up months before anyone turns on a model, and it comes down to two steps most companies skip.

Drew Linn · September 17, 2026
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