WDD is now Counterpart!Learn More
We worked with Parker to build an exciting new product—also appropriately named Parker—that would connect drivers to parking attendants in a control center in realtime, using a two-way audio/video platform.
Parker offers an intuitive, simple interface that allows drivers entering and exiting a parking garage to speak face-to-face with an experienced service representative, regardless of time or place! High definition video chat allows any problem to be solved with ease in the moment, ensuring an efficient and personalized customer service experience.
Additionally, Parker is a web-based platform. This means garages can implement Parker without expensive proprietary hardware, making it an affordable option for operators and facility owners.
Gone are the days of the static ridden intercom systems that seem to cause more problems than they solve. Parker delivers a future where customer service can actually be enjoyable. You can find Parker across the globe, from the U.S. to Japan.
From banking and travel, to education and the food industry, the two-way audio/video technology that Parker offers will soon be seen across countless industries.