At Counterpart, we believe that the right technology can do more than just streamline operations, it can expand impact, scale reach, and strengthen communities. Since launching the new eCommerce platform for Gleaners Food Bank of Indiana on December 9, 2024, we have seen that belief in action.
In just six months, over 10,000 orders have been placed through the new system. But what really stands out is the steady, month-over-month growth in the households served. In January 2025, the platform supported 1,073 orders. By May, that number had climbed to 2,688. That is more than double the numbers in just five months.
This growth reflects more than improved logistics, it’s about greater access to food for families who need it. With the addition of seven new Program Partner sites since the start of the year, Gleaners has been able to reach new neighborhoods, remove barriers, and provide essential support to communities across the region.
Perhaps the most striking is the year-over-year comparison. In April 2024, Gleaners served 1,235 households. Just one year later, in April 2025, that number nearly doubled to 2,428.
The development of this platform showcases how technology can be a powerful tool for community betterment. It is a prime example of how nonprofits like Gleaners are embracing digital innovation to improve service delivery, adapt to community needs, and create more efficient, human-centered systems. With the platform’s capabilities, Gleaners is not only able to serve more people, but they can do so in a way that honors the dignity, preferences, and unique situations of the community. This aligns with Gleaner’s mission of fighting hunger with more than just food by using every available resource to build a healthier, more empowered community. By transforming the food assistance experience through thoughtful innovation, Gleaners is setting a new standard for how food banks can serve in the future.
These aren’t just numbers, they are stories of people helped, families supported, and communities strengthened. We are proud to be the technology partner behind this progress, building tools that make it easier for mission-driven organizations like Gleaners Food Bank of Indiana to do what they do best: serve.
Want to dive deeper into this work? Learn more about how we partnered with Gleaners to design and launch a platform that is helping them serve more people more efficiently.
Posted in Clients, Software Services
